Should I add a spend cap and what do I do when I have reached my limit?

All UK network operators have been instructed by Ofcom to include a spend cap with all new or re-signing contracts. This makes it easier to keep track of your mobile usage and avoid extra charges. Typically, customers will receive a notification when 80% of the spend cap is reached, as well as 100%. These notifications should be responded to in the necessary manner so you stay on top of things at all times.